Missions

Since September 2024, clashes on the Lebanese-Israeli border have caused over 1,600 deaths and thousands of injuries, displacing 346,000 people in Lebanon. TSF is in the field to set up activities to support the people affected.

On July 1, 2024, Hurricane Beryl caused extensive damage on the islands of St Vincent and the Grenadines and Grenada. Continuing its path through the Caribbean, it also hit Jamaica. Two TSF teams are on site to provide emergency telecoms support, in coordination with CDEMA and UNDAC.

TSF deployed a team to Beirut in collaboration with the United Nations Disaster Assessment and Coordination (UNDAC) teams and the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) to provide reliable communications in the area of the disaster.

TSF organised a capacity building programme to strengthen the humanitarian response system through the optimal use of technologies

Between August 2010 and February 2011, TSF trained 102 staff members from organisations and humanitarian agencies in Asia and Central and Latin America to improve effective use of telecommunications service in emergency situations.

Hurricane Ida swept the coasts of Nicaragua and El Salvador in November 2009. At the request of UNDAC, TSF teams traveled to both countries to provide communications to the United Nations assessment teams.

On September 29, a devastating 8.0 magnitude earthquake triggered a devastating tsunami. TSF provided telecom and IT support to the organisations present. In coordination with the NDMO, humanitarian calling operations were conducted in the evacuation centres.

Following Hurricane Felix, TSF installed three emergency communication centres for the United Nations and the humanitarian community in the Puerto Cabezas region, in partnership with the European Commission Humanitarian Aid Office (ECHO).

From its Asia-Pacific base on the campus of the Asian Institute of Technology (AIT) in Bangkok, TSF deployed a team to strengthen relief efforts working alongside thousands of people in the Solomon Islands. The TSF team dispatched to support United Nations Disaster Assessment and Coordination (UNDAC) teams - the UN emergency teams responsible for coordination and assessment in the aftermath of disasters.

The conflict in Lebanon destroyed many infrastructures. In the south of the country, telecommunications had been hit hard. In a very sensitive context, TSF’s objective of was to support humanitarian actors for a better coordinated and more secure response but also to provide psychological support to the affected Lebanese populations.

Just after having returned from their mission in Guatemala, TSF Latin America teams are again called upon by Managua's authorities.

In September 2004, the strongest hurricane of the 2004 hurricane season swept the Atlantic Basin, causing catastrophic damage to Grenada. The land telecommunications and electricity network were the most damaged by the hurricane ; the mobile network was completely saturated. A great number of NGOs, institutions and local workers mobilized in St. George, the capital; however, they were unable to make contact off the island, on the island with difficulty. With the support of the European Civil Protection and Humanitarian Aid Operations (ECHO), TSF deployed on the island of Grenada to offer satellite lines for the benefit of the population, as well as data transmissions for relief organizations.